System Integration

The NE LHIN commited to the following over the next three years – change the way people, families and caregivers receive services by empowering and better connecting service providers so Northerners can easily navigate the health system to find services they need.

System Integration supports: improved patient experience; increased access; improved efficiency; improved quality and the use of evidence-based services; increased use of economies of scale; driving funding to the front line; and system sustainability.

Since 2008, the NE LHIN has approved 38 voluntary integrations and currently has a range of active integration files.  

At the basis of an NE LHIN Integration Strategy, is the expectation that health service providers work together towards a more integrated system of care that reflects their unique community and local circumstances. For greater integration to be realized in the North East, all levels of the system (from policy, planning, funding, governance, and management through to front-line service providers) must be united and aligned in their efforts. This united approach helps to improve the health care experience of Northerners and ensure greater service efficiencies. Partnership work will help to eliminate service duplication, leverage digital health opportunities, and take into account the needs of Indigenous and Francophone Northerners.

Our three year (2019-2022) system integration deliverables include:

  1. Lead the implementation of integration to support a seamless delivery of compassionate, coordinated and locally-tailored care options that bring providers together to close the gaps in people’s continuity of care.
  2. Eliminate duplication of services by adopting and sharing best practices and standardizing processes.
  3. Collaborate with social services, education, Public Health Units, ministries and municipalities on projects that advance the Northern Ontario Health Equity Strategy and a coordinated approach to people’s health and wellness.
  4. Ensure Indigenous partners are heard and involved in investments that meet the needs of people living in urban areas and in First Nations communities, in keeping with NE LHIN Aboriginal Health Care Reconciliation Action Plan, developed in partnership with the NE LHIN Local Aboriginal Health Committee.
  5. Ensure designated health service providers meet the needs of Francophone Northerners, expand the number of identified providers for designation, and identify health service providers to offer services in French.
  6. Lead digital health solutions, including eConsult and virtual care, to connect care across our vast and sparsely populated geography.
  7. Make strategic investments and work with partners to lower wait times for health care services.
  8. Implement community care clinics to enable better patient flow across the system, decrease hospital overcrowding and provide care in the most appropriate community setting.