Non-Urgent Patient Transportation

Overview

Big spaces mean added challenges when it comes to transferring non-urgent patients between facilities and communities in the vast North East LHIN region.

Almost all non-urgent inter-facility transfers in the region have been provided through Emergency Medical Services (EMS). However, since the transport of non-urgent patients is usually between hospitals, or between hospitals and nursing homes, it generally doesn't need to tie up EMS urgent care. 

A new transportation model is being explored, based on a comprehensive review done in 2013-2014.

The review and three-year plan for restructuring responds to concerns by patients, hospitals and EMS workers regarding the impact of the region’s growing seniors’ population on the sustainability of how patients are transferred to and from hospitals for non-urgent matters. Patient delays for return trips from appointments, patient flow blockage at hub hospitals, and stranding of patient escorts after they accompany patients to other hospitals, were a few of the issues raised.

This will be a ‘truly made-in-the-North solution’ to a major issue in the huge North East LHIN region.

Relevant Links

Non-Urgent Patient Transportation in the North East LHIN - Executive Summary

Non-Urgent Patient Transportation in the North East LHIN

Northern Partners Collaborate on a Patient-Focused Non-Urgent Transportation Review

Project Progress: North East LHIN’s Regional Review of Non-Urgent Patient Transfers

NE LHIN Drives Work on Non-Urgent Patient Transportation